Practice Financial Policy

This page outlines insurance processing, copayments, and patient financial responsibilities.

We value your business and trust. Please review our financial policy:

Insurance & Copayments

  • Insurance coverage is verified before your visit
  • Copay is determined and due at the time of service
  • Secondary insurance is submitted by the office, but unpaid balances may be your responsibility
  • Multiple procedures may incur separate copays (visit copay vs. procedure copay)

Billing & Payment

  • After insurance payment, any remaining balance will be billed to you
  • The office will not dispute insurance coverage; you must pursue reimbursement with your insurance company
  • Waiting for insurance payment is a courtesy and may be withdrawn at any time
  • Please pay any outstanding balance within 30 days of notification
  • Payment plans are available for qualified accounts

Account Management

  • Accounts over 120 days past due must arrange payment before scheduling future appointments
  • Collections may include court, attorney, or agency fees
  • Patients with accounts sent to collections may be marked inactive or discharged from the practice

No-Show Policy

To respect your time and the time of other patients, we require at least 24 hours' notice to cancel or reschedule an appointment. Appointments missed without proper notice will incur a $100 fee. Three missed appointments may lead to discharge from the practice.

Questions about your account? Please contact us through the Patient Portal or call us at (203) 225-0506.